The Way business should be!
C & Sons Home Services is a family-owned and operated business based in Middleburg Heights. With years of experience working for one of the nation’s largest plumbing companies, I observed that many customers were paying a premium simply for the company’s brand, without receiving true value. A significant portion of the training process focused on teaching employees to upsell, often by creating a false sense of urgency or using scare tactics. We were more “salesmen” with only 12 weeks of training, rather than seasoned professionals.
I have been asked before, “WHY TAKE THE RISK IN STARTING YOUR OWN COMPANY?” It was this experience that inspired me to start my own business, where I prioritize honesty, avoid upselling, and deliver exceptional customer care without inflated costs. While I offer expert recommendations, I respect that the final decision is always in your hands.
I am a consumer too, I know what it’s like with these hard times. That is one reason my commitment is to provide top-tier service while maintaining the highest quality standards without breaking the bank. Whenever possible, I opt for “commercial-grade” materials over “contractor-grade” alternatives, ensuring long-lasting durability and performance. My commitment to providing “one-and-done” services is an essential key to my business model.
Unlike typical “handyman” services, we are skilled professionals who take pride in our craft and are committed to professionalism. Like my father always said growing up. “If you have to say it’s good enough, then it’s not good enough”. I not only live my life this way, but I run my company this way too. As I like to say, “I’m not a handyman, I’m a man who’s handy.” I take immense pride in my work, adhering to the principle of doing things the right way—no shortcuts. Whether it’s plumbing, electrical or another service, I apply expert craftsmanship to every project.
By using only the best materials and techniques, I ensure my clients receive the highest quality results, every time.